FAQ
Orders & Payments
What payment methods do you accept?
We accept all major credit cards, Shop Pay, Apple Pay, Google Pay, and PayPal.
Can I change or cancel my order after placing it?
We process orders quickly, but if you need to make a change, email us at [support@wingbandits.com] as soon as possible. Once shipped, we can’t make changes.
Shipping
Where do you ship?
We currently ship within the U.S. (international shipping coming soon).
How much does shipping cost?
Shipping is calculated at checkout. Most headbands ship USPS First Class or Ground Advantage for the best rate.
How long will my order take to arrive?
Orders usually ship within 2–3 business days. Delivery takes 3–7 business days depending on your location.
Will I get tracking info?
Yes—once your order ships, you’ll receive an email with a tracking number.
Returns & Exchanges
What is your return policy?
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in their original condition.
How do I start a return?
Email us at [support@wingbandits.com] with your order number, and we’ll send return instructions.
Do you offer exchanges?
Yes, if you’d like a different color or style, just mention it when you request your return.
Are returns free?
Customers are responsible for return shipping unless the item arrived damaged or defective.
Product Info
What are Wingbandits headbands made of?
Our retro-style headbands are terrycloth with spandex, featuring foam-filled stitched wings.
Will the headband fit me?
Yes! They’re one-size-fits-most, with enough stretch to fit comfortably.
How do I care for my headband?
Spot clean with mild soap and water. Do not machine wash or tumble dry, as this can damage the wings.
Other Questions
Do you work with wholesale accounts?
Yes—we love partnering with retailers. Contact us at [sales@wingbandits.com] for wholesale info.
How can I contact you?
Email us at [support@wingbandits.com]. We typically respond within 1–2 business days.
